niklas-tiger SFiO - Solution Focus in Organisations · Niklas Tiger - Taking Solution Focus Into A Larger Organisation Introduced by John Brooker Niklas Tiger was the MD of Hi5, an IT services company in which he embedded a culture of using the Solution Focus approach, a process he started in 2011. When he implemented SF in Hi5, he did not expect that one of the most successful outcomes would be the use they made of it with customers.